In the End, Google Fiber is About More Than Just Google

When Google announced they would be taking applications from cities interested in receiving free fiber optic broadband, there was a surge of interest from cities across America – it grew into over 1,000 responses to Google’s request for information (RFI) – and, with some unspoken encouragement from Google’s RFI around community spirit, many of the cities involved in the initiative began to leverage digital media to raise awareness for their efforts, to drum up active support from community members and to show Google exactly how excited they are to be considered for the “grand prize.” In most cases, the people responded. Many who had an interest in bringing Google’s promise to their city acted as brand champions, spreading the story everywhere through both traditional and non-traditional channels. For many of these champions it became a highly competitive race to get Google’s attention, showing the vested interest participating cities have with Google’s fiber broadband technology.

As we began to monitor conversations around the initiative and the participating cities in the digital landscape, several cities stood out as clear leaders. These leaders had over ten thousand Facebook fans alone, with some breaking twenty and even thirty thousand. Pictures, tweets, blog posts, videos and more all supported the digital media presence of active cities, showing how very hands on participants became – fiber became a catalyst for community growth in cyberspace and beyond. And I say beyond, and this is a key learning for everyone, because the cities that controlled the largest share of digital voice were those that not only pulled together strategies for deploying digital media but carried it through to PR and experiential activities as well.

As Google’s March 26th deadline loomed closer we monitored even more excitement online as many cities saw last minute increases to their fan bases. This was likely tied to the flood of nationally recognized events various cities used for promotion, as well as the effect of word of mouth and the variety of media coverage that backed the buzz around Google’s fiber initiative. Continue reading

The Next Google Fiber Report

First off, congratulations and good luck to all the cities that have applied. It’s been amazing watching what everyone has pulled together so far. We’ve been fortunate enough to have a very unique perspective.

On that note, and based on Google’s post on its official blog that it will be making its selection “…by the end of the year,” we have decided to take a step back from our weekly reports, evaluate the number of cities participating in online efforts around the initiative to make sure that we have the most inclusive list possible and then resume our efforts on a regular basis until Google makes its final decision. Again, we’re not saying in any way that Google is using online share of voice as a factor in its decision making process, but we still want to make sure that everyone knows who the top contenders are around this metric and what they are doing to try to get Google’s attention online. And given Google’s tip of the cap to Topeka today, the question has to be asked: does it hurt to go out of your way a bit to stay top of mind in the digital world?

So, look for our next report sometime in April, and thanks to everyone who continues to send in insights and requests on behalf of your city – we are taking as much relevant information into account as we can. In the meantime, make sure you continue to include your city in your tagging strategy, as we’ll continue to base our search for data on the participating cities, and please don’t hesitate to emailus with questions, concerns and anything else I should know is going on in your world.

Finally, and this is way past due, thanks to Martin at Zettaphile for his efforts in compiling the original list of Google fiber cities on his blog. It was our starting point.

Thanks and again, best of luck to everyone!

Google Fiber Initiative Report – Round Two

Below is the second in our series of reports ranking the online share of voice for the cities participating in the Google fiber initiative.

This report updates our initial metrics based on the insights we’ve collected from our research, which includes all of the direction submitted through blog comments on our first report and emails we’ve received directly. And on that note, thank you to everyone who took the time to contribute to this research on behalf of your city. As we hope we’ve shown in these reports, active participation is essential to any good online efforts, and yours is much appreciated.

Please note that if your city did NOT make the top 10 in our report, it is no indication that you are in any way not competitively positioned in the initiative. Again, Google has multiple factors in their decision making process, including how interested a community is in working with Google, community support, local activities, needs and resources, approved construction methods, local regulatory issues and area broadband speeds. And though most participating cities assert that online interaction in their campaigns will increase the chances of favorability in their selection, ultimately Google will decide which factors are most relevant.

The second report is available for download here. Just click on the image below.
And please reach out to us through the comments below if you have any questions or comments on the information and insights we’re presenting.

 

Download Media Kit (6MB ZIP)

Google Fiber Initiative Update (Not a New Report Yet, but Some Thoughts Nonetheless)…

We’re receiving a number of inquiries from supporters of cities that weren’t included in our report, and the bottom line is that in order for these cities to get on the digital radar, they need to organize their approach by relevant search terms that supporters can find easily and, once connected, more effectively contribute to the campaign. That’s the value of these reports. This is an exercise in demonstrating to viewers the value of developing organized, measurable digital (and social media, etc.) campaigns in order to get the greatest value for the time and spend. The cities that tend to have a more fragmented social media approach (for example, Ann Arbor titling two separate Facebook pages “A2 Fiber” and “Ann Arbor for Google Fiber”) are making it more difficult to be heard as a single voice on a national level and are running the risk of going unnoticed. The way to get noticed beyond your local efforts is to get organized and create a unified, holistic digital/social media strategy of relevant, searchable content. Continue reading

The Race is On(line) for Google Fiber – How the Candidates are Faring in the Digital Space

With community events for Google’s fiber initiative beginning on March 19th and the growing level of online community involvement that’s building here in Grand Rapids, we put together the first in a series of reports measuring the digital conversations and online efforts surrounding the participating cities looking to have Google’s hyper-speed fiber communications lines installed, creating a rank of the top 10 candidate cities by share of the total conversation happening around the initiative online.

This first report ranks the aspiring cities by share of total number of mentions in conversations happening between February 15 to March 17 on digital media channels, and we’ll continue to publish reports weekly showing the collected digital efforts and rankings of the top 10 cities until Google makes its final choice.

Google has multiple factors in their decision making process, including how interested a community is in working with Google, community support, local activities, needs and resources, approved construction methods, local regulatory issues and area broadband speeds. Most participating cities assert that online interaction in their campaigns will increase the chances of favorability in their selection by Google, and we’ll be presenting the data and insights that will ultimately show how important a factor online share of voice is in the process.

The first report is available for download here. Just click on the image below. And stay tuned for additional reports in the coming weeks.

UPDATE: As we continue our research and measurement for our next report, we’ve noticed that some cities’ online efforts are being conducted around nicknames relevant to their campaigns or local communities, rather than the direct name of the city (Ann Arbor and Sarasota, we’re looking at you!). Based on this, we’re filtering at more detailed levels to make sure we’re capturing that information and reporting accurately. We invite any city involved in the initiative NOT directly using their name for their online efforts to reach out to us (either through a comment below or through our Twitter feed – @steketeegreiner) with any specific search terms to make sure that we have your city represented properly.